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ABOUT ME

Hi! I'm Sharif Aboulnaga, a Senior Technical Program Manager with more than 20 years of experience leading large‑scale technology modernization initiatives and enterprise program execution across the Public Sector. I manage technology portfolios exceeding $30M, covering PaaS applications, AI solutions, and contract strategy, while building and guiding high‑performing, cross‑functional teams that deliver measurable mission outcomes.

 

Throughout my career, I’ve provided services for agencies such as the Department of Justice, the Defense Acquisition University, the General Services Administration, the Food and Drug Administration, and the Department of Transportation, as well as the private sector such as GEICO. In my current role at the Department of Transportation, I lead full life‑cycle IT program management for multiple modernization efforts, overseeing delivery, budgeting, acquisitions, performance management, and cost control.

 

Recently, I’ve overseen the deployment of three mission‑critical, citizen‑facing applications supporting airline and motor carrier safety, lead the development of an enterprise grants‑tracking system managing over $1B annually, and led market research for a $90M Salesforce license acquisition that reduced redundancy and improved efficiency.

 

I hold an M.S. in Software Development Management and professional certifications, including PMP, Executive and Performance Leadership (Cornell University), Applied Data Science: Leveraging AI for Strategic Decision‑Making (MIT), and Certified Scrum Master.

Image by Shridhar Thorat

Hello, I'm

Sharif Aboulnaga

M.S., PMP, CSM, FAC-COR I

Phone:

Email:

Location:

Greater Philadelphia

  • LinkedIn

EXPERIENCE

EXPERIENCE

June 2024-Present

Senior IT Program Manager

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Department of Transportation

I direct multiple teams with 32 resources providing enterprise IT services, platform management, and mission support for the Office of the Secretary. Oversee the day-to-day operations of the agency's Enterprise Salesforce platform, Enterprise application development, customer management, strategic planning, and license management.

January 2020-June 2024

Director

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ICF

After ICF acquired ITG, I served as a Director for multi-disciplinary teams and as a Business Development Lead for the ICF Appian practice. I oversaw and coordinated two program teams with 20 resources, while supporting two additional project teams of 30 developers and analysts at the Federal Transit Administration.

January 2017-January 2020

IT Program Manager

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ITG

Served as the IT Program Manager for the Food & Drug Administration (FDA) Center of Excellence, providing agency technology services, DevOps, integrations, and hosting. I oversaw multiple Scrum teams utilizing agile methodology for the rapid delivery of applications.

December 2015-January 2017

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Senior Technical Project Manager

ITG

Served as a Senior Appian business process developer and project manager for GSA’s mission-critical Appian programs, including GSA Real Estate Exchange (G-REX) and Electronic Acquisition System Integrated (EASi). I was also the Quality Assurance and Operations and Maintenance Manager, leading a team of 20.

July 2012-December 2015

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ITG

Senior Business Process Developer

Served as a Senior Appian Business Process Developer for the General Services Administration's (GSA) mission-critical Appian program, the GSA Real Estate Exchange (G-REX), a web-based application developed for GSA Public Buildings Service (PBS) to manage federal property leases. G-REX aims to streamline and modernize federal lease procurement, supporting "Smart Leasing" to manage approximately 92,000 properties occupied by over 1 million federal workers.

January 2010-July 2012

Senior Business Process Developer

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Intellidyne

Performed duties as a Senior Business Process Developer on the Appian platform for the Department of Justice (DOJ) and Defense Acquisition University (DAU).

January 2008-January 2010

Software Developer

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CACI

In a team of 7, developed and enhanced existing applications, including bug fixes for a rules engine for an operations support project for the Army Reserves.

March 2006-January 2008

IT Consultant

Amentra

Developed the front-end interfaces for GEICO during their modernization from terminal-based systems to web-based systems.

January 2005-March 2006

Software Developer

Bowwave

Developed and enhanced web applications for the public and private sectors, including the Occupational Safety and Health Administration (OSHA), and a medical provider direct billing website.

January 2004-December 2004

IT Consultant

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Booz Allen

Performed data analysis of geo-locations and regionally distributed personnel for a multi-lingual data set.

EDUCATION

EDUCATION

2009

Master's Degree

2004

Bachelor's Degree

UNIVERSITY OF MARYLAND

Master of Science (MS) in Software Development Management.

UNIVERSITY OF MARYLAND

Bachelor of Science (BS) in Computer Studies

CERTIFICATIONS

CLIENTS

PROJECT MANAGEMENT INSTITUTE

SCRUM ALLIANCE

Project Management Professional (PMP)

Certified Scrum Master (CSM)

CORNELL UNIVERSITY

Executive & Performance Leadership

MASSACHUSETTS INSTITUTE OF TECHNOLOGY

DEPARTMENT OF TRANSPORTATION

Applied Data Science

FAC-COR I

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SKILLS

SKILLS

IT SERVICES & DELIVERY

  • IT Modernization

  • Digital Transformation

  • Full SDLC Management

  • Strategic Planning & Execution

  • Program Recovery

  • Enterprise PaaS & Saas

  • Data Science & AI/Machine Learning

  • Agile Methodologies

  • Product Ownership

  • Quality Assurance & Operations

  • End-User Support

  • Service Delivery Management

  • SLA & KPI Management

  • Incident & Problem Management

  • Change Management

  • Continuous Improvement

LEADERSHIP & MANAGEMENT

  • Cross-Functional Team Leadership

  • Executive Stakeholder Engagement

  • Vendor & Partner Management

  • Budget & Cost Management

  • Financial & Acquisition Management

  • Project & Program Management

  • Service Excellence

  • Performance Management

  • Strategic Planning & Execution

TECHNICAL PROFICIENCIES

  • Salesforce

  • Appian

  • ServiceNow

  • PowerApps

  • Python

  • JIRA

  • Confluence

  • SDLC

  • Agile/Scrum

  • Business Process Model & Notation (BPMN)

  • Technology Business Management (TBM)

ADDITIONAL

Volunteer Experience

I serve on the Development Committee as an advisor for outreach and campaigns at Safe Harbor; a non-profit organization in West Chester, PA, whose mission is to provide emergency housing, food, and access to support services for unhoused single men and women in Chester County.

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Networking Groups/Memberships

ACT-IAC, IT Pros - Philadelphia

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